Ethiopian Airlines
|Sr. BI Analyst
Addis Ababa, Addis Ababa, Ethiopia
Summary
Leads advanced Business Intelligence initiatives, leveraging data analytics to optimize revenue management, flight operations, and customer experience for critical airline functions.
Highlights
Designed and developed advanced BI dashboards and reports using Tableau, Power BI, and SQL, enabling data-driven decisions across revenue management, flight operations, and customer experience.
Collaborated with cross-functional teams, including finance and marketing, to align BI solutions with key airline KPIs such as load factor, yield, and customer satisfaction, enhancing operational efficiency.
Optimized data models and ETL processes to significantly enhance reporting accuracy and speed, enabling real-time monitoring of critical metrics like fuel consumption and crew scheduling.
Ensured strict compliance with aviation regulations and data governance standards while securely managing sensitive passenger and operational data.
Designed, implemented, and managed scalable Hadoop architecture to support large-scale data processing and analytics for diverse airline applications.